Membership Page

September 22nd, 2017 Leave a comment Go to comments

If you have just paid for the Premium Membership and see this page please try logging out then logging in again so that our website can update your profile with active status. Otherwise your Premium Membership is expired or you have not paid for the Premium Membership. Please visit order page to order the subscription.

If you have any problem please send an email to support@9tut.net with your username or your Invoice ID. We will solve the problem for you. We cannot check the comments here frequently so please send email to get fast support.
Comments (83) Comments
  1. Joseph Davis
    November 2nd, 2014

    I recently paid or a subscription to the ICND1 and ICND2 website, I actually paid twice because I thought it didn’t take from my paypal/checking account. Both say paid, and I’ve tried the logging in and out and now am stuck because it won’t let me get to any info, quizzes. I’m also a member of your CCNA site with no problems.
    Please help

  2. 9tut
    November 3rd, 2014

    @Joseph Davis: We have sent you a reply, please check in your email box.

  3. Anonymous
    November 3rd, 2014

    I do not know how to use your site. I have paid my fee but I am unable to get access to flash cards or sims. Thanks

  4. 9tut
    November 4th, 2014

    @Anonymous: Please check your email box, we have just sent you a reply

  5. graceful22
    January 11th, 2015

    Dear All, I have paid my membership for CCENT ICND1 but I cant access any flash cards, sims, etc. Thank you for your help.

  6. keerthi
    February 1st, 2015

    i have paid 9$ for premium membership but unable to get access

  7. Anonymous
    February 9th, 2015

    Thank you 9tut. I learned so much from your site – learning from you seriously improved my ‘game’. I found the tutorials well written and the explanations clear. The Premium site was well worth it. Please continue to provide the teaching you have done so well. Thanks.

  8. @anonomus
    April 26th, 2015

    I have paid my membership for ICND1 & 2 but nothing works for me

  9. 9tut
    April 26th, 2015

    @ @anonomus: If you have any problems please send an email to support@9tut.net.

  10. Mahsima
    May 10th, 2015

    I paid 9$ but I cannot access to composite question od ICDN 2?

  11. 9tut
    May 10th, 2015

    @Mahsima: Please send an email to support@9tut.net with your username or Invoice ID. We will help you immediately!

  12. Cherrios
    May 25th, 2015

    I’m unable to access composite quizzes when I click on the questions. I just purchased membership, must I wait?

  13. 9tut
    May 26th, 2015

    @Cherrios: The Premium Membership is activated right after your payment. Please try again, if your problem stills exists, please send an email to support@9tut.net with your username or Invoice ID.

  14. Charles
    June 11th, 2015

    Dear All, I have paid my membership for CCENT ICND1 but I cant access any flash cards, sims, etc. Thank you for your help.

  15. 9tut
    June 11th, 2015

    @Charles: Please send an email to support@9tut.net with your username or Invoice ID. We will help you immediately!

  16. Marie
    July 26th, 2015

    I had the same issue and I e-mail support@9tut.net; someone e-mail me back with this link http://www.9tut.net/member/login

  17. Anonymous
    September 16th, 2015

    This sucks, fix it

  18. 9tut
    September 17th, 2015

    @Anonymous: If you have any problem please send an email to support@9tut.net with your username or Invoice ID. We will help you immediately!

  19. javierquiros
    December 30th, 2015

    I recently paid or a subscription to the CCNA website, and I’ve tried the logging in and out and now am stuck because it won’t let me get to any info, quizzes.

    Please help on this or refund my money..

  20. 9tut
    January 5th, 2016

    @javierquiros: Please send an email to support@9tut.net with your Invoice ID so that we can help you.

  21. rllanos
    April 6th, 2016

    I paid today but no access.

  22. 9tut
    April 8th, 2016

    @rllanos: If your problem still exists, please send an email to support@9tut.net with your Invoice ID or username. We will solve the problem for you.

  23. Anonymous
    April 12th, 2016

    Yes I still see this page.
    I just accidentally paid for CCNA membership instead of ICND 1&2, please transfer this to ICND 1&2 so I have access.
    Thank you

  24. netcrazy
    May 4th, 2016

    i just paid for the membership (icnd1&icnd2)but i’m not able to access anything please help ???

  25. 9tut
    May 8th, 2016

    @Anonymous, @netcrazy: If your problem still exists, please send an email to support@9tut.net with your Invoice ID or username. We will solve the problem for you.

  26. Ali1
    May 26th, 2016

    I recently paid or a subscription to the ICND1 and ICND2 website, I actually paid twice because I thought it didn’t take from my paypal/checking account. Both say paid, and I’ve tried the logging in and out and now am stuck because it won’t let me get to any info, quizzes. I’m also a member of your CCNA site with no problems.
    Please help
    Transaction ID: 8ET167542E502571C
    May 26, 2016 08:32:01 PDT

    May 26, 2016 08:19:14 PDT
    Transaction ID: 5NE69118NR094481K

  27. Mistrozi
    June 11th, 2016

    I just paid the subscription to the ICDN1 and ICDN 2 website, and i am not able to access anything.

  28. 9tut
    June 13th, 2016

    @Mistrozi: If your problem still exists, please send an email to support@9tut.net with your Invoice ID or username. We will solve the problem for you.

  29. nadia82
    June 20th, 2016

    I just paid too for the subscription to the ICDN1 and ICDN 2 website, and i am not able to access the composite quiz.
    Please the composite quizz are enough to pass the CCENT and ICDN 2 certification?

    Thanks for answering

  30. Babm24
    July 22nd, 2016

    I paid for access last night and I keep getting “If you have just paid for the Premium Membership and see this page please try logging out then logging in again so that our website can update your profile with active status. Otherwise your Premium Membership is expired or you have not paid for the Premium Membership. Please visit order page to order the subscription.” On almost everything I click on. Can someone please help me.

  31. estgarri
    August 4th, 2016

    I have paid the subscription and nothing, it never renewed.

  32. 9tut
    August 4th, 2016

    @estgarri: If your problem still exists, please send an email to support@9tut.net with your Invoice ID or username. We will solve the problem for you.

  33. PHIL413
    October 21st, 2016

    Dear All, I have paid my membership for CCENT ICND1 but I cant access any flash cards, sims, etc. Thank you for your help.

  34. PHIL413
    October 21st, 2016

    Dear All, I have paid my membership for CCENT ICND1 $ ICND2 but I cant access any flash cards, sims, etc. Thank you for your help.

  35. PHIL413
    October 21st, 2016

    Error message-Your membership is expired. Please renew in your profile

  36. Anonymous
    December 5th, 2016

    I am a paying member but it won’t allow me to view the quizzes.

  37. mooooooo111
    December 21st, 2016

    I paid 9.00$ and NO Simulators

  38. Anonymous
    January 17th, 2017

    Hi there I have just joined the 9tut and paid the membership amount for ICND2 but I can’t access any of the practice test and simulators,
    I need your please………..so confused!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

  39. Unknown
    January 20th, 2017

    I paid $9 dollars and I still can’t get into the simulators. Can you help?

  40. 9tut
    January 31st, 2017

    @Unknown: If your problem still exists, please send an email to support@9tut.net with your Invoice ID or username. We will solve the problem for you.

  41. Concerned Student
    March 15th, 2017

    Why is it all the comments are related to subscribers that have paid but dont have appear to have access to the content they paid for… Makes you question paying for a service that doesnt pay back..

    Any truth to this and if so, why does it re-occur so much.

  42. 9tut
    March 16th, 2017

    @Concerned Student: If our users have any problem they usually comment here and all of these problems were resolved.

  43. Anonymous
    June 26th, 2017

    I have paid and log in and out but i still cannot access the practice test.

  44. haywhy
    June 26th, 2017

    I have paid but still cannot access the test

  45. 9tut
    June 26th, 2017

    @haywhy: If your problem still exists, please send an email to support@9tut.net with your Invoice ID or username. We will solve the problem for you.

  46. Evgeny
    August 18th, 2017

    paid – no access – please resolve

  47. 9tut
    September 7th, 2017

    @AJ: Please send an email to support@9tut.net with your Invoice ID or username. We will solve the problem for you.

  48. Anonymous
    December 5th, 2017

    9tut. i have sent u an email i have had no response. support@9tut.net.

  49. 9tut
    December 6th, 2017

    @Anonymous: We replied all the emails we received. Could you please check again?

  50. op
    January 18th, 2018

    i have paid. i cannot access icnd2 but ccna. can someone email me about this.

  51. 9tut
    January 19th, 2018

    @op: You registered on 9tut.com, not 9tut.net so you can access CCNA only. Please send an email to support@9tut.net with your username or Invoice ID so that we can help you.

  52. Anonymous
    February 9th, 2018

    Hi, I would like to switch ICND1 & ICND2 profile to CCNA. what can i do? please help.

    thanks

    Sadik.

  53. Anonymous
    February 9th, 2018

    My subsccription for ICND1 and ICND2 has expired but I would like to do the Composite CCNA exam. Is is possible to renew my subsciption for the CCNA composite exam?
    Please help.

  54. 9tut
    February 10th, 2018

    @Anonymous: To practice for the CCNA Composite exam please create another account on 9tut.com, not 9tut.net.

  55. Raja
    April 3rd, 2018

    my question is with 9tut admin , i want to participate in icnd2 exame, on website it is mentioned that “please Wait” so please tell me how long should i wait.

    thanks

  56. Anonymous
    April 25th, 2018

    I cannot access to Icnd2 resources, please can you give me support?

  57. Submit
    May 10th, 2018

    Can not access OSPF SIM

  58. Anonymous
    May 14th, 2018

    Hello i have paid 9$ for premium membership but unable to get access helpme pls

  59. 9tut
    May 15th, 2018

    @Anonymous: Please send an email to support@9tut.net with your username or Invoice ID so that we can help you.

  60. Anonymous
    May 16th, 2018

    can not access HELP ME PLS

  61. Anonymous
    June 1st, 2018

    I have payed my membership and its showing expired????

  62. BBC781
    June 11th, 2018

    HELLO!!!??? I am still locked out….any idea when you might get around to unlocking my PAID account? I am ready for the test, OK, but I wanted to use the questions as a final test prep… Doesn’t look like that’s going to happen..Word of advice to everyone…Don’t bank on 9TUT at all.

  63. Anonymous
    June 30th, 2018

    I paid for my premium membership and I cannot log back in? I tried to use the reset password function but I still have not received the reset email. Please I need to go over for my exam tomorrow.

  64. 9tut
    July 5th, 2018

    @Anonymous: If your problem still exists, please send an email to support@9tut.net with your username or Invoice ID so that we can help you.

  65. Anonymous
    August 12th, 2018

    I paid the membership fee of 9tut.net, but still am unable to see the materials, it’s suggesting logging out and then login which I already did, could you please check I have an exam tomorrow.

  66. JohnnyBoy
    August 17th, 2018

    You guys just need to go to your profile and save changes – then log out and log back in. Could be something to do with a session/multiplexing issue.
    Regards

  67. CCENTStudent
    August 18th, 2018

    None of the links for the composite quizes work? No questions appear, just user comments and replies.

  68. 9tut
    August 18th, 2018

    @CCENTStudent: If you reach this page please check if your account is still active at https://www.9tut.net/member/profile
    If your problem still exists, please send an email to support@9tut.net with your Invoice ID or username. We will solve the problem for you.

  69. Bob Dobbs
    September 12th, 2018

    I get sent here when I want to do the router questions??? I paid for premium

  70. Jimmy N
    September 19th, 2018

    I usually log out and log back in that usually helps the issues with premium.

  71. carjavel
    January 14th, 2019

    About almost a week I can not get acces to the premium content, please help

  72. 9tut
    January 15th, 2019

    @carjavel: Please send an email to support@9tut.net with your username or Invoice ID so that we can help you.

  73. williamsil
    July 31st, 2019

    Hola por favor ayuda pague mi menbresia y no puedo visualizar ningun tipo de informacion de icnd1 2 icnd2 por favor ayuda ya envie un correo pero no tengo respuesta su ayuda urgente por favor.

  74. Twin56
    September 24th, 2019

    How can I get help on how to use this site successfully

  75. Rej
    September 28th, 2019

    I paid last night for this and it still says my subscription expired

  76. Anonymous
    October 8th, 2019

    the flash based question are not working for me this evening. It just stopped working when i tried to open another quiz. Les Condiff – {email not allowed}

  77. desouffle
    November 6th, 2019

    Is it possible to pay for only ICND2 for 9$ for 1month?

  78. jacer89
    December 9th, 2019

    Hello,
    i am unable to access the Labs and Sims. please helppp
    i have already paid….

    Thanks

  79. Anonymous
    December 11th, 2019

    I was really looking forward to using this 9tut site. I paid for a subscription and I was able to access the material, which looked promising, until the next day that I logged in, it showed my account had expired. I had just purchased subscription a day before. I tried emailing them at support@9tut.net and have not received a reply. Way to go.

  80. 9tut
    December 12th, 2019

    @Anonymous: It took some hours for us to reply the email. We replied your email. Please check.

  81. Anonymous
    December 12th, 2019

    @9tut. I stand corrected. Thank you for your reply and your explanation. I will definitely use your services and recommend it to others.

  82. mj2306
    February 9th, 2020

    @9tut I just completed my $12 payment via PayPal for the premium membership but I still don’t have the premium access. I have logged out and back, cleared my cache and even tried using a different browser but still no premium access. Please help!!!!

  83. 9tut
    February 10th, 2020

    @mj2306: If your problem still exists, please send an email to support@9tut.net with your username or Invoice ID so that we can help you.