I recently paid or a subscription to the ICND1 and ICND2 website, I actually paid twice because I thought it didn’t take from my paypal/checking account. Both say paid, and I’ve tried the logging in and out and now am stuck because it won’t let me get to any info, quizzes. I’m also a member of your CCNA site with no problems.
Please help

@Joseph Davis: We have sent you a reply, please check in your email box.

I do not know how to use your site. I have paid my fee but I am unable to get access to flash cards or sims. Thanks

@Anonymous: Please check your email box, we have just sent you a reply

Dear All, I have paid my membership for CCENT ICND1 but I cant access any flash cards, sims, etc. Thank you for your help.

i have paid 9$ for premium membership but unable to get access

Thank you 9tut. I learned so much from your site – learning from you seriously improved my ‘game’. I found the tutorials well written and the explanations clear. The Premium site was well worth it. Please continue to provide the teaching you have done so well. Thanks.

I have paid my membership for ICND1 & 2 but nothing works for me

@ @anonomus: If you have any problems please send an email to support@9tut.net.

I paid 9$ but I cannot access to composite question od ICDN 2?

@Mahsima: Please send an email to support@9tut.net with your username or Invoice ID. We will help you immediately!

I’m unable to access composite quizzes when I click on the questions. I just purchased membership, must I wait?

@Cherrios: The Premium Membership is activated right after your payment. Please try again, if your problem stills exists, please send an email to support@9tut.net with your username or Invoice ID.

Dear All, I have paid my membership for CCENT ICND1 but I cant access any flash cards, sims, etc. Thank you for your help.

@Charles: Please send an email to support@9tut.net with your username or Invoice ID. We will help you immediately!

I had the same issue and I e-mail support@9tut.net; someone e-mail me back with this link http://www.9tut.net/member/login

This sucks, fix it

@Anonymous: If you have any problem please send an email to support@9tut.net with your username or Invoice ID. We will help you immediately!

I recently paid or a subscription to the CCNA website, and I’ve tried the logging in and out and now am stuck because it won’t let me get to any info, quizzes.

Please help on this or refund my money..

I paid today but no access.

@rllanos: If your problem still exists, please send an email to support@9tut.net with your Invoice ID or username. We will solve the problem for you.

Yes I still see this page.
I just accidentally paid for CCNA membership instead of ICND 1&2, please transfer this to ICND 1&2 so I have access.
Thank you

i just paid for the membership (icnd1&icnd2)but i’m not able to access anything please help ???

@Anonymous, @netcrazy: If your problem still exists, please send an email to support@9tut.net with your Invoice ID or username. We will solve the problem for you.

I recently paid or a subscription to the ICND1 and ICND2 website, I actually paid twice because I thought it didn’t take from my paypal/checking account. Both say paid, and I’ve tried the logging in and out and now am stuck because it won’t let me get to any info, quizzes. I’m also a member of your CCNA site with no problems.
Please help
Transaction ID: 8ET167542E502571C
May 26, 2016 08:32:01 PDT

May 26, 2016 08:19:14 PDT
Transaction ID: 5NE69118NR094481K

I just paid the subscription to the ICDN1 and ICDN 2 website, and i am not able to access anything.

@Mistrozi: If your problem still exists, please send an email to support@9tut.net with your Invoice ID or username. We will solve the problem for you.

I just paid too for the subscription to the ICDN1 and ICDN 2 website, and i am not able to access the composite quiz.
Please the composite quizz are enough to pass the CCENT and ICDN 2 certification?

Thanks for answering

I paid for access last night and I keep getting “If you have just paid for the Premium Membership and see this page please try logging out then logging in again so that our website can update your profile with active status. Otherwise your Premium Membership is expired or you have not paid for the Premium Membership. Please visit order page to order the subscription.” On almost everything I click on. Can someone please help me.

I have paid the subscription and nothing, it never renewed.

@estgarri: If your problem still exists, please send an email to support@9tut.net with your Invoice ID or username. We will solve the problem for you.

Dear All, I have paid my membership for CCENT ICND1 but I cant access any flash cards, sims, etc. Thank you for your help.

Dear All, I have paid my membership for CCENT ICND1 $ ICND2 but I cant access any flash cards, sims, etc. Thank you for your help.

Error message-Your membership is expired. Please renew in your profile

I am a paying member but it won’t allow me to view the quizzes.

I paid 9.00$ and NO Simulators

Hi there I have just joined the 9tut and paid the membership amount for ICND2 but I can’t access any of the practice test and simulators,
I need your please………..so confused!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

I paid $9 dollars and I still can’t get into the simulators. Can you help?

Why is it all the comments are related to subscribers that have paid but dont have appear to have access to the content they paid for… Makes you question paying for a service that doesnt pay back..

Any truth to this and if so, why does it re-occur so much.

@Concerned Student: If our users have any problem they usually comment here and all of these problems were resolved.

I have paid and log in and out but i still cannot access the practice test.

I have paid but still cannot access the test

@haywhy: If your problem still exists, please send an email to support@9tut.net with your Invoice ID or username. We will solve the problem for you.

paid – no access – please resolve

9tut. i have sent u an email i have had no response. support@9tut.net.

i have paid. i cannot access icnd2 but ccna. can someone email me about this.

@op: You registered on 9tut.com, not 9tut.net so you can access CCNA only. Please send an email to support@9tut.net with your username or Invoice ID so that we can help you.

Hi, I would like to switch ICND1 & ICND2 profile to CCNA. what can i do? please help.

thanks

Sadik.

My subsccription for ICND1 and ICND2 has expired but I would like to do the Composite CCNA exam. Is is possible to renew my subsciption for the CCNA composite exam?
Please help.

my question is with 9tut admin , i want to participate in icnd2 exame, on website it is mentioned that “please Wait” so please tell me how long should i wait.

thanks

I cannot access to Icnd2 resources, please can you give me support?

Can not access OSPF SIM

Hello i have paid 9$ for premium membership but unable to get access helpme pls

can not access HELP ME PLS

I have payed my membership and its showing expired????

HELLO!!!??? I am still locked out….any idea when you might get around to unlocking my PAID account? I am ready for the test, OK, but I wanted to use the questions as a final test prep… Doesn’t look like that’s going to happen..Word of advice to everyone…Don’t bank on 9TUT at all.

I paid for my premium membership and I cannot log back in? I tried to use the reset password function but I still have not received the reset email. Please I need to go over for my exam tomorrow.

@Anonymous: If your problem still exists, please send an email to support@9tut.net with your username or Invoice ID so that we can help you.

I paid the membership fee of 9tut.net, but still am unable to see the materials, it’s suggesting logging out and then login which I already did, could you please check I have an exam tomorrow.

You guys just need to go to your profile and save changes – then log out and log back in. Could be something to do with a session/multiplexing issue.
Regards

None of the links for the composite quizes work? No questions appear, just user comments and replies.

I get sent here when I want to do the router questions??? I paid for premium

I usually log out and log back in that usually helps the issues with premium.

About almost a week I can not get acces to the premium content, please help

@carjavel: Please send an email to support@9tut.net with your username or Invoice ID so that we can help you.

Hola por favor ayuda pague mi menbresia y no puedo visualizar ningun tipo de informacion de icnd1 2 icnd2 por favor ayuda ya envie un correo pero no tengo respuesta su ayuda urgente por favor.

How can I get help on how to use this site successfully

I paid last night for this and it still says my subscription expired

the flash based question are not working for me this evening. It just stopped working when i tried to open another quiz. Les Condiff – {email not allowed}

Is it possible to pay for only ICND2 for 9$ for 1month?

Hello,
i am unable to access the Labs and Sims. please helppp
i have already paid….

Thanks

I was really looking forward to using this 9tut site. I paid for a subscription and I was able to access the material, which looked promising, until the next day that I logged in, it showed my account had expired. I had just purchased subscription a day before. I tried emailing them at support@9tut.net and have not received a reply. Way to go.

@Anonymous: It took some hours for us to reply the email. We replied your email. Please check.

@9tut. I stand corrected. Thank you for your reply and your explanation. I will definitely use your services and recommend it to others.

@9tut I just completed my $12 payment via PayPal for the premium membership but I still don’t have the premium access. I have logged out and back, cleared my cache and even tried using a different browser but still no premium access. Please help!!!!

@mj2306: If your problem still exists, please send an email to support@9tut.net with your username or Invoice ID so that we can help you.